Privacy Policy

Last updated: June 2026. This Privacy Policy describes how we collect, use, and disclose your information, and your rights under U.S. privacy laws including the California Consumer Privacy Act (CCPA/CPRA).

1. Scope

This policy applies to personal information we collect through sp5der-official.com and in connection with your orders.

2. Information we collect

• Identifiers — name, shipping/billing address, email, phone number.
• Commercial information — products purchased and order history.
• Payment information — processed securely by our payment provider; we do not store full card numbers on our servers.
• Internet activity — device, browser, and pages visited, collected via cookies.

3. How we use your information

• To process, fulfill, and ship your orders;
• To provide customer service and handle returns;
• To prevent fraud and secure our website;
• To send marketing emails, where you have consented (you may opt out at any time).

4. How we share your information

We share personal information only with service providers necessary to fulfill your order (payment processors, shipping carriers) and as required by law. We do not sell or share your personal information for cross-context behavioral advertising.

5. Cookies & tracking

We use essential cookies to operate the store and analytics cookies to improve it. You can control cookies through your browser settings.

6. Your California privacy rights (CCPA/CPRA)

If you are a California resident, you have the right to:

• Know what personal information we collect and how it is used and shared;
• Access and request a copy of your personal information;
• Delete your personal information, subject to legal exceptions;
• Correct inaccurate personal information;
• Opt out of the sale or sharing of personal information;
• Non-discrimination for exercising your privacy rights.

To exercise any of these rights, email contact@sp5der-official.com. We will verify your request and respond within the timeframe required by law.

7. Do Not Sell or Share My Personal Information

We do not sell your personal information and do not share it for cross-context behavioral advertising. No opt-out is necessary, but you may still contact us with any request at contact@sp5der-official.com.

8. "Shine the Light" (California Civil Code §1798.83)

California residents may request information regarding our disclosure of personal information to third parties for their direct marketing purposes. We do not share personal information with third parties for their own direct marketing.

9. Children's privacy (COPPA)

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact contact@sp5der-official.com and we will delete it.

10. Data security

We use appropriate technical and organizational measures — including SSL encryption, restricted access, and secure servers — to protect your information.

11. Data retention

We retain order records as long as necessary for legal, tax, and accounting obligations, then delete or anonymize them.

12. Changes to this policy

We may update this policy from time to time. The "last updated" date above reflects the most recent revision.

13. Contact

For any privacy request, email contact@sp5der-official.com.